Terms of Service
Last updated: 23 July 2026
These Terms of Service (“Terms”) form a binding agreement between you and IndexMachine (“IndexMachine”, “we”, “us”) and govern your access to and use of the IndexMachine website, dashboard, and API (together, the “Service”). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of an organisation, you represent that you are authorised to accept these Terms for it.
1. What the Service does
IndexMachine lets you submit URLs that you want search engines to crawl. Through our own crawling network we route genuine search-engine bot traffic (primarily Googlebot) to those URLs to encourage them to be discovered and crawled. We verify each bot at the network level before it counts (see Section 5). We do not place links to your site, and you do not install anything — everything is managed from your dashboard or the API.
2. Eligibility & accounts
You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of your account details, for keeping your password and API keys secret, and for all activity under your account. Notify us promptly of any unauthorised use.
3. Acceptable use
You agree that you will only submit URLs you own or are authorised to promote, and that you will not use the Service:
- for unlawful, infringing, deceptive, malicious, or adult/illegal content;
- to submit URLs for third-party properties you do not control or have no right to promote;
- to attempt to overload, reverse-engineer, resell, or circumvent the Service, its rate limits, or its abuse protections;
- to share, scrape, or abuse API keys, or to exceed the documented API limits.
We may throttle, suspend, or terminate accounts that breach this section, and may remove URLs or content at our discretion. You are solely responsible for how submitting your URLs interacts with any search engine’s guidelines and terms.
4. Credits, pricing & refunds
The Service is prepaid with credits. One credit is priced at USD $0.01 and adds one URL to your queue in Normal mode; Boost and Extra Boost modes consume more credits per URL as shown in the app. The minimum purchase is USD $10. New accounts receive a limited number of free starter credits. Credits are consumed when a URL is added and, once spent, are non-refundable except where required by law. Unused purchased credits do not expire. Prices, packages, and bonus features (including experimental Bing crawls) may change; changes do not affect credits already spent.
5. Bot verification & logs
We validate bots by reverse-DNS and forward-confirm; only verified genuine bots are counted and charged. We log bot hits (time, bot type, IP, user-agent, and the destination URL) so you can independently verify the crawls in your dashboard. We do not guarantee that any URL will be crawled or indexed by any search engine, or that any ranking, traffic, or indexing outcome will result — search engines are third parties outside our control.
6. Availability & changes
The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. We may modify, suspend, or discontinue any part of the Service, and may update these Terms; material changes take effect when posted with a new “last updated” date, and continued use constitutes acceptance.
7. Limitation of liability
To the maximum extent permitted by law, IndexMachine is not liable for any indirect, incidental, special, or consequential damages, or for loss of rankings, traffic, revenue, data, or goodwill arising from your use of the Service. Our total aggregate liability for any claim is limited to the amount you paid us in the three months preceding the event giving rise to the claim.
8. Termination
You may stop using the Service and close your account at any time. We may suspend or terminate accounts that breach these Terms or that we reasonably believe create risk or legal exposure. Sections that by their nature should survive termination (including payment, disclaimers, and limitation of liability) will survive.
9. Privacy & cookies
Your use of the Service is also governed by our Privacy Policy and Cookie Policy.
10. Contact
Questions about these Terms? Email us at [email protected].